Service Transition relates to the delivery of services required by a business into live/operational use, and often encompasses the “project” side of IT rather than business as usual.
The objective of this program would be:
This course also introduces and explores the implementation of SOA practices and technology considerations.
Key Features
Prerequisite Entry Criteria:
Candidates wishing to be trained and examined for this qualification must already hold the ITIL® Foundation Certificate in IT Service Management (the Foundation or Foundation plus Bridge Certificate) which shall be presented as documentary evidence to gain admission.
Eligibility for Examination:
To be eligible candidates shall fulfill the following requirements:
SYLLABUS COVERED
EXAM DETAIL
It is also strongly recommended that candidates read the ITIL® Service Lifecycle core publications in advance of attending training for the certification, and in particular the Service Strategy and Service Design publications.
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