The ITIL Managing Across the Lifecycle (MALC) certification
is a key to acquire knowledge in ITIL concepts like management purpose,
functions and objectives. This is a professional course providing a detailed
understanding of the management aspects involved in the service lifecycle which
is the base for an ITIL expert in the information technology service
The ITIL Managing Across the Lifecycle course includes
classroom instructed training with practical sessions. As part of the course
training, all the details on the classroom sessions will be provided before to
the commencement of the training, to help you in understanding ITIL lifecycle
all the ITIL MALC concepts and strategy involved in it.
substantial training for managing and delivering projects in an IT service
to organise and govern the IT services.
you to effectively handle and communicate to all stakeholders in a
your capability to analyse, implement and improve thought the management
access to course material with well-experienced tutors for training.
ITIL credits required (2 and 15 credits would be acquired from ITIL
Foundation and ITIL Intermediate certification respectively).
least 2 years of professional experience required.
training should be completed before taking the certification exam.
Multiple choice questions
Pass Percentage: 70%
Duration: 120 minutes (2 hours)
Format: Closed book