The ITIL Managing Across the Lifecycle (MALC) certification is a key to acquire knowledge in ITIL concepts like management purpose, functions and objectives. This is a professional course providing a detailed understanding of the management aspects involved in the service lifecycle which is the base for an ITIL expert in the information technology service organisation.
The ITIL Managing Across the Lifecycle course includes classroom instructed training with practical sessions. As part of the course training, all the details on the classroom sessions will be provided before to the commencement of the training, to help you in understanding ITIL lifecycle stages.
Course Benefits:
- Learn
all the ITIL MALC concepts and strategy involved in it.
- Provides
substantial training for managing and delivering projects in an IT service
organisation.
- Capability
to organise and govern the IT services.
- Enables
you to effectively handle and communicate to all stakeholders in a
project.
- Improves
your capability to analyse, implement and improve thought the management
and delivery.
- Easy
access to course material with well-experienced tutors for training.
Course Prerequisites:
- 17
ITIL credits required (2 and 15 credits would be acquired from ITIL
Foundation and ITIL Intermediate certification respectively).
- At
least 2 years of professional experience required.
- Accredited
training should be completed before taking the certification exam.
Examination Format:
- 50
Multiple choice questions
- Minimum
Pass Percentage: 70%
- Exam
Duration: 120 minutes (2 hours)
- Exam
Format: Closed book
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