ISO/IEC 20000 is the International standard targeting IT
Service Management. It deals with Management process which enables companies to
deliver effectively its services to the business and its customers. It helps
individuals to assists the organization in preparing for the certification.
It consist of three levels – Foundation Level, Practitioner
Level and Auditor level.
Benefits for Individual:
- Helps you understand ISO/IEC 20000 and enable you to apply
the best practices in ITSM and its methods within an organization.
- You can assist your company to identify the potential issues
regarding applicability, eligibility and thereby helping the company to get
prepared for the ISO audit.
- Prepare improvement and implementation plan after producing
a gap analysis.
- Become a certified ISO Auditor
- Candidates will understand the ISO 20000
- Demonstrates the business value
- Learn to show theory into practice
- Includes pre-course material and certificates
- Courses Delivered by Trained class instructor
- High potential with ISO 20000 Training
Benefits for the companies:
- Setup a continual improvement and learning culture within a
company. This in turn leads to a overall improvement in quality and increased
business and gain customer confidence.
- Identify the appropriate process and solution which are
suitable and effective in meeting the needs of business and customers.
- Increase the employee productivity by identifying their
skills and expertise which are inline to the business objectives.
- Enables companies to continuously asses their internal
process/ activities and compare it against the international standard.
- To get compliant using a standard which is internationally
This certification is worth 1.5 credits in ITIL credit
Remember “ the Training centre is as important as the
certification itself “ and that’s where Aabiance adds value to your
certification. We are one of the very few ATO(Accredited Training Organization)
in India authorized by both EXIN and APMG